1What is Royal Gaming House?
An independent affiliate site that publishes reviews and educational content about UK-licensed online casino operators. We serve adults 18+ in Great Britain and do not provide gambling services.
2How are scores calculated?
We apply a documented checklist covering licensing, security, games, mobile experience, support, and safer gambling tools. Numbers out of 10 align with list order and those factors—not a single paid KPI.
3Are listed casinos licensed in the UK?
We present operators as holding valid UK Gambling Commission permissions for the products they offer. Always confirm on the UKGC public register and the operator’s own site before depositing.
4Is there a fee to read your content?
No. Guides and comparisons are free. We may earn commission when you use certain partner links and later register with an operator, as described in our disclosure sections.
5Do you own Megaways Casino or other featured brands?
No. They are separate companies. Choosing ‘Visit operator’ sends you to their website where their terms, privacy policy, and support team apply.
6How should I read welcome offers?
Promotions are controlled entirely by the operator—eligibility, minimum deposits, game restrictions, expiry, and wagering all apply. Read full terms on their site before opting in. We cannot promise an offer will stay live.
7Can you fix my casino account or missing bonus?
No. We lack access to player systems. Use the operator’s verified support channels with your registered details.
8Who may legally use this website?
Adults aged 18 or over in England, Scotland, or Wales. Underage gambling is unlawful—leave the site if you are under 18.
9How do you promote safer gambling?
We show 18+ labels, link to BeGambleAware, GamCare, GAMSTOP, and Gordon Moody in footers, and maintain a dedicated responsible gambling section with practical tips and helpline numbers.
10How fresh is your information?
We review shortlisted partners on a rolling schedule. Games, promotions, and tools change quickly—verify current details on the official operator site before deciding.
11How do I reach your team?
Email contact@royalgaminghouse.com for corrections, questions, or partnership notes. Expect a reply within about two to three business days.
